Conrad Tulum Riviera Maya, Tulum ~ Reviews, Room Choices & Prices 2025

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About the Resort

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Conrad Tulum Riviera Maya is a sanctuary nestled on the coastline of Tulum, Mexico, showcasing the natural beauty of white sand beaches and clear waters. The resort emphasizes an eco-chic atmosphere, accentuated by modern architectural design blending seamlessly with the tropical landscape. Guests enjoy personalized concierge services and a private beach area that enhances the feeling of exclusivity. With its location overlooking a picturesque bay, the resort is ideal for an unplugged beach vacation filled with tranquility and adventure.

Location

Conrad Tulum Riviera Maya is ideally located within easy reach of Tulum's historic ruins and natural attractions such as the Sian Ka'an Biosphere Reserve. The resort is approximately 40.6 miles from Tulum International Airport, providing convenient access for travelers. The surrounding area is known for its captivating natural wonders, vibrant eco-chic culture, and beautiful beaches.

Rooms

The resort offers 349 oceanfront and tropical rooms and suites, each featuring air conditioning, a flat-screen TV with cable channels, and a private bathroom. Accommodations include options such as spacious suites with balconies, spa baths, and plunge pools, all designed with natural tones to create a calming ambiance. Every room provides stunning views, enhancing the guest experience further.

Eat & Drink

Conrad Tulum Riviera Maya features 11 restaurants serving a variety of cuisines including American, Greek, and Mexican. Meals are an experience, highlighted by unique dishes crafted by resident chefs. Breakfast options include buffet, à la carte, and continental styles, ensuring there is something for everyone. Signature dining experiences range from ocean-conscious sushi to Mediterranean-inspired small plates.

Leisure & Business

The resort provides a plethora of leisure activities, including five sparkling pools, water sports facilities, and a well-equipped fitness center. Guests can enjoy kayaking, snorkeling, or attend restorative yoga sessions. The onsite Conrad Spa offers a variety of healing treatments that include a unique approach rooted in ancient rituals and local elements, allowing for an immersive wellness experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Ocean View

Max:

2 persons

52 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

King Room Tropical View

Max:

2 persons

52 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

King Room Roll Shower Mobility Access

Max:

2 persons

52 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Tulum 21.1 km

Airports

Aeropuerto de Playa del Carmen (PCM) 41.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

“During our stay, we were blown away by the food at the restaurants. The highlight was dining at Autor, where I had what I can confidently say was the best meal of my life. Plus, the breakfast buffet was stunning, featuring exquisite choices that set the tone for our day.” view full review

Serene Poolside Bliss

“With multiple gorgeous pools available, we found our favorite at Casa 2 where we enjoyed a great mix of tranquility and attentive service. The atmosphere was perfect for relaxation, making our days by the pool a true escape from reality.” view full review

Immaculate and Relaxing Rooms

“The accommodations were simply unmatched. Our room had a private jacuzzi overlooking the lush surroundings, which added a slice of paradise to our experience. The attention to cleanliness ensured that everything felt fresh and inviting.” view full review

Luxurious Bathing Experience

“The bathrooms were a dream! I loved the shower with a window offering a unique view, which made every shower feel like a spa retreat. Having such elegant and spacious facilities was a delight.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Curtains

Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Map view

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

City landmarks

Beach

Playa Coba

870 m

Playa Chemuyil

680 m

Mall

Hacienda Dona Isabel

1.3 km

Beach

Xcacel-Xcacelito

2.5 km

Carr. Chetumal Km.250

Riviera Maya Golf Club

1.8 km

Punta Sur viewpoint

2.3 km

Chan Chemuyil

2.5 km

Beach

Santuario de la Tortuga Marina Xcacel Xcacelito

2.7 km

Beach

Playa Xcacel

2.5 km

Cenote

2.5 km

Beach

Xcacel Beach

2.5 km

Grande Bahia Trail

Casa Kukulcan

2.7 km

Tulum

ATV's Xtreme

2.9 km

Beach

Akumal Beach

4.9 km

Lake

Cenote Xunaan-Ha

2.9 km

Xcacel-Xcacelito Sanctuary

3.0 km

Rumbo Pozos De Agua Est. 13

Jungle Place

3.4 km

Carretera Cancún-Tulúm Km 107

Aktun Chen Natural Park

3.5 km

Xcacelito Beach

3.7 km

Unnamed Rd

Parque Aventuras Mayas

3.7 km

Highway 307 between Akumal and Xel-Ha Km 107

Aktun Chen

4.4 km

Cenote Media Luna

4.3 km

in the heart of the Riviera Maya

Aktun Chen Cenote

4.4 km

Coral and Turtle Sighting

4.4 km

Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk

mexicarteakumal

4.9 km

Carretera Tulum-Cancun Km 93 Fraccion 4

Xelva Eco Park

4.8 km

Camino a Uxuxubi S/N

Akumal Monkey Sanctuary

4.8 km

Beach

Cabanas On The Beach

4.6 km

Desires

4.7 km

turtle beach

4.7 km

Reviews and Ratings

Feedback from previous guests about their experience

78%

liked the resort and would come back again

7.8/10

Very good

Rooms

9.3

Location

8.5

Service

7.0

Dining

7.0

Earl

United States, January 2025

7.8/10

I had a lovely stay at this hotel. The rooms were spacious and well-designed, making it a comfortable retreat after a day of exploring. I found the staff to be attentive, though there were moments where they seemed distracted. The dining options catered well to various dietary needs, but I did experience an unfortunate meal. Overall, the value was fitting for the level of comfort provided, but there were small areas for improvement.

Rooms

9.0

The rooms were large, very well designed, and super cozy, offering great closet space and beautiful outdoor areas.

Service

7.0

The service was generally kind and attentive, but there were instances when staff members seemed to be preoccupied with their phones.

Location

Dining

7.0

The dining experience had a phenomenal selection accommodating various dietary restrictions, but I had a couple of disappointing meals in the evenings.

Facilities

8.0

The facilities were well-maintained and added to the overall pleasant experience.

Margaret

United States, November 2024

7.4/10

I had a nice stay at this hotel. The rooms were spacious, thoughtfully designed, and super cozy, making it a comfortable retreat. On the flip side, the service felt a bit inconsistent at times, and while the dining options were good, they could be improved to cater to more tastes. Overall, it's a decent spot, especially for the price I paid.

Rooms

9.0

The rooms were spacious and very well designed, featuring great closet space and cozy outdoor areas.

Service

6.0

While some staff members were attentive, there were times when I noticed them distracted on their phones, which affected the service.

Location

8.0

The location was convenient with easy access to nearby attractions, which made exploring the area quite enjoyable.

Dining

7.0

The dining options were nice, but I did have a couple of disappointing meals; the food could better cater to different dietary needs.

Facilities

7.0

The hotel had solid facilities, but I think there’s room for improvement to really enhance the guest experience.

Albert

United States, October 2024

8.4/10

I had a lovely stay at this hotel with spacious and well-designed rooms that had great outdoor space. The staff was super friendly and attentive, which added to the overall pleasant experience. However, the dining options were somewhat hit or miss, and I found some meals to be below expectations. The facilities, especially the pool area, were really nice, making the stay worthwhile.

Rooms

9.0

The rooms were large, very well designed, and cozy, with ample closet space and great bathrooms. I really enjoyed the outdoor space.

Service

8.0

The staff were always kind and attentive, which made me feel welcomed during my stay.

Location

9.0

The hotel was conveniently located, making it easy to explore nearby attractions and activities.

Dining

7.0

Dining was a bit of a mixed bag. Some meals were excellent while others didn't quite hit the mark, but there were options for various dietary restrictions.

Facilities

8.0

The pool and other facilities were well-maintained and enjoyable, contributing positively to my stay.

Mary

United States, September 2024

8.2/10

I had a wonderful stay at this hotel, with spacious and beautifully designed rooms that made me feel right at home. The service was consistently friendly and helpful, although sometimes they seemed a bit distracted. The dining options were decent, but I would’ve loved a bit more variety. Overall, the hotel had some fantastic amenities, but the Wi-Fi situation could have been better since it came at an extra cost.

Rooms

10.0

The rooms were large and very well designed, featuring great closet space and a cozy outdoor area that made my stay really relaxing.

Service

7.0

The staff was super friendly and always eager to help, although at times they were preoccupied with their phones.

Location

Dining

7.0

Dining at the hotel was nice; I had a couple of great meals but was hoping for more options on the menu.

Facilities

9.0